Installing End-User Notifications

Tanium Cloud automatically handles module installations and upgrades.

For information about configuring End-User Notifications for Tanium Cloud, see Configuring End-User Notifications.

Use the Solutions page to install End-User Notifications and choose either automatic or manual configuration:

Automatic configuration with default settings (Tanium Core Platform 7.4.2 or later only): End-User Notifications is installed with any required dependencies and other selected products. After installation, the Tanium Server automatically configures the recommended default settings. This option is the best practice for most deployments. For more information about the automatic configuration for End-User Notifications, see Import End-User Notifications with default settings.
Manual configuration with custom settings: After installing End-User Notifications, you must manually configure required settings. Select this option only if End-User Notifications requires settings that differ from the recommended default settings. For more information, see Import End-User Notifications with custom settings.

Before you begin

Read the release notes.
Review the End-User Notifications requirements.
If you are upgrading from a previous version, see Upgrade End-User Notifications.

Import End-User Notifications with default settings

(Tanium Core Platform 7.4.5 or later only) You can set the End-User Notifications action group to target the No Computers filter group by enabling restricted targeting before adding End-User Notifications to your Tanium licenseimporting End-User Notifications. This option enables you to control tools deployment through scheduled actions that are created during the import and that target the Tanium End-User Notifications action group. For example, you might want to test tools on a subset of endpoints before deploying the tools to all endpoints. In this case, you can manually deploy the tools to an action group that you configured to target only the subset. To configure an action group, see Tanium Console User Guide: Managing action groups. To enable or disable restricted targeting, see Tanium Console User Guide: Dependencies, default settings, and tools deployment.

When you import End-User Notifications with automatic configuration, the following default settings are configured:

The following default settings are configured for End-User Notifications:

Setting	Default value
Action group	Restricted targeting disabled (default): All Computers computer group Restricted targeting enabled: No Computers computer group
End-User Notifications configurations	A default End-User Notifications configuration is created. The End-User Notifications tools are distributed to endpoints.

To import End-User Notifications and configure default settings, be sure to select the Apply All Tanium recommended configurations check box while performing the steps in Tanium Console User Guide: Import all modules and services. After the import, verify that the correct version is installed. For more information, see Verify End-User Notifications version.

Import End-User Notifications with custom settings

To import End-User Notifications without automatically configuring default settings, be sure to clear the Apply All Tanium recommended configurations check box while performing the steps in Tanium Console User Guide: Import, re-import, or update specific solutions. After the import, verify that the correct version is installed. For more information, see Verify End-User Notifications version.

To configure the End-User Notifications action group, see (Optional) Configure the End-User Notifications action group.

To customize notifications, see Customize the End-User Self Service Client.

Manage solution dependencies

When you start the End-User Notifications workbench for the first time, the Tanium Server checks whether all the Tanium modules and shared services (solutions) that are required for End-User Notifications are installed at the required versions. The End-User Notifications workbench cannot load unless all required dependencies are installed. If you selected Tanium Recommended Installation when you imported End-User Notifications, the Tanium Server automatically imported all your licensed solutions at the same time. Otherwise, if you manually imported End-User Notifications and did not import all its dependencies, Tanium Console displays a banner that lists the dependencies and the required versions. See Solution dependencies.

Install the dependencies as described in Tanium Console User Guide: Import, re-import, or update specific solutions.
From the Main menu, go to Shared Services > End-User Notifications to open the End-User Notifications Overview page and verify that the Console no longer displays a banner to list missing dependencies.

Upgrade End-User Notifications

In End-User Notifications 1.15, the steps required to configure the service account are no longer necessary due to the adoption of the System User Service, which performs these tasks automatically. Additionally, the End-User Notifications database is migrated to RDB in this release. Consequently, after upgrading to End-User Notifications 1.15, it might take time for the database migration to complete and for RBAC privileges and other updates to sync properly. This could lead to issues and error messages when you first query the Tanium Console. These issues should resolve on their own after a few minutes, but could take up to an hour or longer depending on system resources and the amount of data to migrate.

For the steps to upgrade End-User Notifications, see Tanium Console User Guide: Import all modules and services. After the upgrade, verify that the correct version is installed. For more information, see Verify End-User Notifications version.

Verify End-User Notifications version

After you import or upgrade End-User Notifications, verify that the correct version is installed:

Refresh your browser.
From the Main menu, go to Shared Services > End-User Notifications.
To display version information, click Info .