Configuring End-User Notifications

If you did not install End-User Notifications with the Apply All Tanium recommended configurations option, you must enable and configure certain features.

Configure End-User Notifications

Configure service account

The service account is a user that runs background processes for End-User Notifications. This user requires the Content Administrator and End-User Notifications Administrator roles or the Tanium Administrator role.

For more information about End-User Notifications permissions, see User role requirements.

  1. On the End-User NotificationsHome page, click Settings and open the Service Account tab.
  2. Update the service account settings and click Submit.

Configure End-User Notifications action group

The End-User Notifications action group controls what endpoints receive End-User Notification Tools. All targeted Windows and macOS endpoints receive tools.

  1. From the Main menu, go to Administration > Actions > Action Groups.
  2. In the list of action groups, click Tanium End-User Notifications.
  3. Click Edit, select computer groups to include in the action group, and click Save.

(Tanium Core Platform 7.4.5 or later only) You can set the module action group to target the No Computers filter group by enabling restricted targeting before adding the module to your Tanium licenseimporting the module. This option enables you to control tools deployment through scheduled actions that are created during the import and that target the module action group. For example, you might want to test tools on a subset of endpoints before deploying the tools to all endpoints. In this case, you can manually deploy the tools to an action group that you configured to target only the subset. To configure an action group, see Tanium Console User Guide: Managing action groups. To enable or disable restricted targeting, see Tanium Console User Guide: Dependencies, default settings, and tools deployment.

Customize the End-User Self Service Client

Add a company logo and relevant information to personalize the End-User Self-Service experience.

You must create at least one End-User Notifications profile. For more information about creating a profile, see Create a profile.

Initialize endpoints

End-User Notifications installs a set of tools on each endpoint that you have targeted. Initializing endpoints configures the End-User Notifications Tools to be installed on any compatible endpoint in the End-User Notifications action group. You must complete this procedure any time the action group is changed.

  1. On the End-User Notifications Overview page, click Help , and then click Support if needed.
  2. Click Initialize Endpoints and confirm your action.

After deploying the tools for the first time, endpoints can take up to four hours to display status.