Using the Self Service Client application

With the Self Service Client application, you can publish software to Windows endpoints so that users can install software on their own without the need for IT to install them. To use the Self Service Client application on your Windows endpoints, you must create a self service profile in Deploy version 1.2 or later.

Before you begin

Create one or more software packages or bundles. For more information, see Managing software.

Create a self service profile

  1. From the Deploy menu, go to Self Service Profiles and then click Create Profile.
  2. Provide a name and optionally a description for the profile.
  3. Select computer groups or define a group of computers to target.
  4. (Optional) Deselect Use Latest if you want to add versions of software packages other than the latest.
  5. To choose packages or bundles to include in the profile, click Add next to the available package or bundle.
    You can also select multiple packages or bundles and click Add to add multiple packages or bundles at the same time.
    1. Select whether the package or bundle is allowed to be installed, updated, or removed in the Self Service Client application.
      By default, bundles are allowed only to be installed. Some options cannot be deselected.
    2. If a package or bundle requires a restart of the endpoint, you can select Restart Required.
  6. Click Create Profile.

View self service profiles

From the Deploy menu, go to Self Service Profiles to view all self service profiles.

This page displays all currently defined profiles and basic information about those profiles. You can expand the profile to view more detail about the profile, including the defined software packages and the allowed actions that are associated with each package. This expanded detail also shows the targeted groups or questions for the profile.

Edit a self service profile

To edit a self service profile, click the profile name and then click Edit.

Delete a self service profile

To delete a self service profile, click the profile name and then click Delete .

Track usage statistics

You can check the status of packages or bundles that are used in the Self Service Client application and track usage statistics of the Self Service Client application on endpoints.

From the Deploy menu, go to Deployments and then click Self Service. This page displays all software packages and bundles that are included in self service profiles. It also shows the number of times a given operation was performed for each package.

Use the Self Service Client application on endpoints

The Self Service Client application includes the following tabs:

Dashboard

The Dashboard tab displays the most recently added software applications and any current activity.

Catalog

The Catalog tab displays all of the available software applications in the catalog.

History

The History tab displays any completed activities that occurred on the system and their results.

Activity

The Activity tab displays any currently running or upcoming activities. Completed activities are moved to the History tab.

To install, update, or remove software applications on endpoints, open the Self Service Client application. For more information, see Tanium Community: Help End Users Help Themselves, With Tanium Deploy End User Self Service.