Completing the initial setup (Tanium Physical Appliance)

Configure basic network, host, and user settings before you install a Tanium Appliance role.

Requirements

License Obtain a valid license from Tanium Support. For more information, see Contact Tanium Support. Tanium Support must know the fully qualified domain name (FQDN) for each Tanium fServer appliance in your deployment to generate your license file.
Network Be ready to specify the static IP address in CIDR format (such as 192.168.2.0/24), default gateway IP address, host name, domain name, primary and secondary DNS servers, and NTP servers.

In rare circumstances a Tanium™ Physical Appliance may fail to boot and hang at the TanOS boot screen. In this situation, it is likely that you need to disable LLDP at the switch or in the Appliance BIOS. For more information, Contact Tanium Support.

Disable LACP if it is enabled on the switch that is connected to a Tanium Physical Appliance. NIC teaming can be configured from the Appliance to provide link redundancy. LACP is not supported by the Tanium Appliance.

Configure temporary bootstrap network settings

The Tanium Appliance Quick Start Guide describes how to install the Tanium Physical Appliance into a machine room and configure bootstrap network settings so that you can make a remote SSH connection and complete the setup and appliance role installation from your desk. The Quick Start steps are repeated here to give context to the starting point for your initial workflows. You do not need to complete the steps twice.

The Quick Start steps can be completed by a restricted user (tanuser) who does not have privileges required to install or manage Tanium servers, or by the privileged user (tanadmin).

Before you begin

  • Connect a keyboard, video, and mouse (KVM) to the console port.

Configure the temporary settings

  1. Power on the appliance.

    The boot and start-up processes take a few minutes.

  2. When prompted to sign in, specify the user name tanuser and the default password Tanium1.
  3. When prompted, indicate that you want to configure temporary settings. ClosedView screen
  4. When prompted, specify the IPv4 address with prefix, and the default IPv4 gateway. You can also configure the IPv6 address with prefix, and the IPv6 gateway.

    The TanOS console confirms that the settings are applied and signs you out. ClosedView screen

Remote access to TanOS

Network and host settings enable the appliance to establish connections with other computers in your local network and with other servers and hosts on the Internet. Specify appropriate settings for the network in which the appliance is deployed.

  • Your local "management computer" must be connected to a subnet that can reach the appliance IP address.
  • Your management computer must have an SSH client application or terminal emulator that can make a client connection to the appliance.
  • You must have an SSH client such as PuTTY to sign in to the TanOS console. For PuTTY, use version 0.71 or later.
  • You must have an SSH key generator such as ssh-keygen to generate keys for the tancopy user.
  • You must have an SFTP client such as WinSCP to copy files to and from the appliance. For WinSCP, use version 5.15.2 or later.

Watch the tutorial about how to configure WinSCP for the Tanium Appliance.

Configure network and host settings

  1. Use an SSH client to connect to the appliance IP address that you configured in the previous section.

  2. When prompted to sign in, specify the user name tanadmin and the default password Tanium1. ClosedView screen
  3. When prompted, indicate that you want to complete the initial configuration. ClosedView screen
  4. Use the spacebar key to page through the end-user license agreement (EULA). When complete, press the Q key, enter your email address, and enter YES to accept it.

    The email address is stored locally only. It is not used externally for any reason.

  5. When prompted, specify network and host configuration settings. The time zone is set to UTC automatically. ClosedView screen
  6. When prompted, enter the one-time password that appears on the screen for the tanadmin and tanuser users. ClosedView screen
  7. Make a note of the one-time password. You must provide it the next time you sign in. At that time, you will be prompted to specify a new password.

    The console configures SSH keys and IPSec settings, and then notifies that the initial configuration is complete. Press the Enter key to terminate the session.

Configure user access

TanOS has built-in user accounts to access the appliance operating system and perform tasks.

Before you install a Tanium Appliance role, you must configure new passwords or add SSH keys to authenticate access for the following accounts:

  • tanuser: Can make an SSH connection with SSH key authentication or password authentication to the TanOS console and access temporary settings and status menus only.
  • tanadmin: Can make an SSH connection with SSH key authentication or password authentication to the TanOS console and access all menus. Any user with the tanadmin role is a highest-level administrator in TanOS.
  • tancopy: Can make an SFTP connection with SSH key authentication to TanOS and copy files to and from the /incoming and /outgoing directories.

TanOS does not support self-service password reset methods. If you forget your password, you must ask a tanadmin user to reset it for you. You can avoid this risk by setting up SSH key authentication.

Watch the tutorial about how to configure SSH key authentication for the Tanium Appliance.

Before you begin

  • Be ready to specify new passwords for the tanuser and tanadmin accounts. The password string must be at least 10 characters long and have at least 1 uppercase character, 1 lowercase character, 1 numeric character, and 1 non-alphanumeric character.
  • You must have an SSH client to sign in to the TanOS console, and an SFTP client to copy files to and from the appliance.
  • You must have an SSH key generator to generate keys for the tancopy user.

Change the default passwords

  1. Open an SSH connection to the TanOS console as tanadmin and follow the prompts to change the password. ClosedView screen
  2. After the password changes, the tanadmin menu appears. Enter Z to sign out.
  3. Open an SSH connection to the TanOS console as tanuser and follow the prompts to change the password. ClosedView screen
  4. After the password changes, the tanuser menu appears. Enter Z to sign out.

You can disable password access for any user except the tanadmin special user. When you disable password access for a user, the user can only sign in through SSH using the configured SSH private key. For steps, see Disable password access.

Add SSH keys

You must set up an SSH key for the tancopy user. Tanium strongly recommends that you set up SSH key authentication for TanOS user accounts.

Add SSH keys for the tancopy user

You must set up an SSH key for the tancopy user. The SSH key is used when you transfer files through SFTP to the /incoming and /outgoing directories.

  1. Use an SSH key generator such as ssh-keygen to generate a public/private key pair. Note:
    • Specify an RSA key with 2048 bits (such as ssh-keygen -t rsa -b 2048).
    • Specify a passphrase that is easy to remember.
    • Save the private key to a location that you can access when you set up your SFTP client.
  2. Copy all of the text in the public key file to the clipboard. If you use ssh-keygen, copy the contents of the .pub file that you created.

    In an SSH key exchange, the keys must match exactly, including line endings.

  3. Sign in to the TanOS console as a user with the tanadmin role.
  4. Enter C to go to the User Administration menu.
  5. Enter U to to manage TanOS users.
  6. Enter the line number for the tancopy user to go to the user administration menu for this user. ClosedView screen
  7. Enter A to go to the Authorized Keys menu. ClosedView screen
  8. Enter A and follow the prompts to add the contents of the public key generated in Step 1. ClosedView screen
  9. To test, on your management computer, set up an SFTP client such as WinSCP to connect to the Tanium Server appliance:
    1. Specify tancopy for user name.
    2. Click Advanced.
    3. Under SSH, browse and select the private key that pairs with the public key uploaded to the appliance.
    4. Save the configuration and click Login to initiate the connection.

      5. You should be able to connect to the appliance and see the /incoming and /outgoing directories.

 

You might see permission denied messages because WinSCP attempts to read the listing of the /incoming directory. This is expected. The user tancopy has permission to write to /incoming but not read /incoming.

Add SSH keys for TanOS users

Tanium strongly recommends that you set up SSH key authentication for TanOS user accounts.

Alternatively, you can use ssh-copy-id to add an SSH public key to any TanOS user with the tanadmin profile.

  1. Use an SSH key generator such as ssh-keygen to generate a public/private key pair. Note:
    • Specify an RSA key with 2048 bits (such as ssh-keygen -t rsa -b 2048).
    • Specify a passphrase that is easy to remember.
    • Save the private key to a location that you can access when you set up your SFTP client.
  2. Copy all of the text in the public key file to the clipboard. If you use ssh-keygen, copy the contents of the .pub file that you created.

    In an SSH key exchange, the keys must match exactly, including line endings.

  3. Sign in to the TanOS console as a user with the tanadmin role.
  4. Enter C to go to the User Administration menu. ClosedView screen
  5. Enter U to to manage TanOS users.
  6. Enter the line number of the user account that you want to manage. ClosedView screen
  7. Enter A to go to the Authorized Keys menu. ClosedView screen
  8. Enter A and follow the prompts to paste the public key generated in Step 1. ClosedView screen
  9. To test, on your management computer, set up an SSH client such as PuTTY to connect to the Tanium Server appliance:
    1. Specify the Tanium Server IP address, port 22, and SSH connection type.
    2. Under SSH, browse and select the private key that pairs with the public key uploaded to the appliance.
    3. Open the SSH session and enter the tanadmin username.
    4. You are prompted for the SSH key passphrase instead of the tanadmin password. ClosedView screen

Upload the license file (Tanium Core Platform 7.3 or earlier)

After you complete the initial network configuration, upload a valid Tanium license file.

These steps only apply to Tanium Core Platform 7.3 or earlier. If you plan to install Tanium Core Platform 7.4 or later, you will use the Tanium Console to upload the license file after you install a Tanium Server role or Tanium All-in-One role.

Before you begin

Obtain a valid license from Tanium Support. For more information, see Contact Tanium Support.

After you complete the initial network configuration, upload a valid Tanium license file or request an activation key from Tanium.

  1. On your management computer, set up an SFTP client such as WinSCP to connect to the Appliance.
  2. Use SFTP to copy your license file (tanium.license) to the /incoming directory on the Appliance.
  3. Sign in to the TanOS console as a user with the tanadmin role.

    When the tanadmin menu loads, TanOS detects the license and copies it to the appropriate location.

Export the RAID controller security key

The RAID controller security key is used by the controller to lock and unlock access to encryption-capable physical disks. You can export the key and store it in a safe location. During recovery from controller failure, you will need to provide the key. When you run a Health Check, you might see messages alerting you to export the RAID controller security key.

Boot Check: Pass (EFI Boot)
Active partition: pass (VolGroup1-root)

>>> Hardware health (will take 1-12 seconds) <<<
hardware type: pass (TV-220)
RAID controller RAID.Integrated.1-1 Security Key: pass
disk encryption: pass


>>> RAID Controller Security Key <<<

RAID Security key check: fail (key has NOT been exported)  <-------- 

>>> Tanium Application file Permissions <<<

executed checks: 48
failed checks: 4
new health status setting: warning
  1. Sign in to the TanOS console as a user with the tanadmin role.
  2. Enter A to go to the Appliance Configuration menu. ClosedView screen
  3. Enter X to go to the Advanced Configuration menu. ClosedView screen
  4. Enter 5 to go to the Export Security Key menu.
  5. If prompted to enter maintenance mode, enter Yes.
  6. Follow the prompts to export the RAID controller security key to the /outgoing directory. ClosedView screen
  7. Exit Maintenance Mode:
    • From the Maintenance Mode menu, enter 2 and follow the prompts to toggle off Maintenance Mode.
  8. Use SFTP to copy the file from the /outgoing directory to your local computer.

 

 

Files copied to the /outgoing directory are deleted every day at 02:00 AM. You should copy the RAID controller security key file from the /outgoing directory to your local computer immediately after you have used the TanOS menu to export it and save it in a protected location. If you lose the RAID controller key file, you can return to the Advanced Menu and select option 4 to change the RAID controller key.

The default name of the RAID controller key file is TanOS-key-controller-Cfg.tgz. It is recommended to change the name to include the host name or serial number of the appliance it came from before you store it. You likely have more than one appliance, so a name based on a unique host name or serial number is useful if you later need to locate the correct file.

Export the grub key

The grub key can be used during the boot sequence to diagnose and recover from failure conditions. You can export the key and store it in a safe location. During recovery, you need to provide the key.

  1. Sign in to the TanOS console as a user with the tanadmin role.
  2. Enter A to go to the Appliance Configuration menu. ClosedView screen
  3. Enter X to go to the Advanced Configuration menu. ClosedView screen
  4. Enter 6 and follow the prompts to export the grub key to the /outgoing folder. ClosedView screen
  5. Use SFTP to copy the file from the /outgoing directory to your local computer.

 

Add TanOS system users

Create additional TanOS system users based on tanadmin (privileged) and tanuser (restricted) profiles. It is useful to have more than one privileged user in case you forget the password for the initial tanadmin user.

  1. Sign in to the TanOS console as a user with the tanadmin role.
  2. Enter C to go to the User Administration menu. ClosedView screen
  3. Enter U to manage TanOS users. ClosedView screen
  4. Enter A and follow the prompts to add a system user. ClosedView screen

What to do next

  • To save time, Tanium recommends you complete advanced network configuration before you install Tanium servers. See Reference: Appliance configuration.
  • When these steps are completed, or if none of them apply, you can continue with the installation of an Appliance Array or a Tanium role (for example, All-in-One, Tanium Server, Tanium Module Server, or Tanium Zone Server).