Connecting directly to endpoints

Use Direct Connect to connect directly to an endpoint to troubleshoot an issue with historical data. You can use this data to:

  • Understand performance events that occured on that endpoint.
  • Visualize process-level resource consumption data from the time of an incident.
  • See what processes are currently running and the resources they are consuming.
  • Access important attributes about the endpoint (such as CPU model, memory capacity, and disk drive type).

Create a direct connection

Connect directly to an endpoint from the Direct Connect page.

  1. From the Performance menu, click Direct Connect.
  2. Enter the Computer Name (as it displays in the Computer Name sensor) or IP address for the endpoint in the Create a Direct Connection field.
  3. Click Connect.

The page displays detailed information about the endpoint:

The ribbon at the top of page displays the Hostname, IP Address, Computer ID, Serial Number, Operating System, Model, Cores, CPU Speed, Total Memory, and Disk Total Space for the endpoint.

Charts display that show Events, Live Process Monitor, CPU, CPU Usage By Process, Memory, Memory Usage By Process, Network, Disk, IO Usage By Process, and Application Crashes (only Windows endpoints).

You can also connect to an endpoint from Performance by clicking Connect to hostname in the Action column of a chart. For more information, see Connect directly to an endpoint.

Last updated: 9/4/2019 9:07 AM | Feedback