Maintenance requirements

Review the requirements before you install and use Maintenance.

Core platform dependencies

Make sure that your environment meets the following requirements:

• Tanium license that includes Enforce or Patch. Mac Device Enrollment is included with Enforce and Patch.

• Tanium™ Core Platform servers: 7.4.6.1056 or later

• Tanium™ Client: 7.4.7.1064 or later
• Tanium™ Console or later: 2.1.706 or later

Endpoints

Supported Internet protocols

Maintenance only supports IPv4 addresses.

Supported operating systems

The following endpoint operating systems are supported with Maintenance.

Operating System	Version
macOS	macOS 11 Big Sur or later

Disk space requirements

Make sure that enrolled devices have enough available space to accommodate any initial applications that you select, including the Tanium™ Client, and to accommodate any policy settings that might cause space to be consumed on the device.

For information about Tanium Client requirements, see Tanium Client Management User Guide: Tanium Client and Client Management requirements.

Third-party software and requirements

Tanium Maintenance is supported for use with the following third-party software and requirements:

• Apple Business Manager or Apple School Manager

  You must be assigned the Administrator or Device Enrollment Manager role or equivalent permissions.

• Apple Push Notification Service

  Apple Push Notification Service requires you to upload a certificate signing request (CSR) in the Apple Push Certificates Portal, which then generates a certificate. For the portal credentials, use an Apple ID to which multiple users have access so that the certificate can be renewed. If you lose access to the Apple ID, the certificate expires, or you lose the ability to renew the certificate, all endpoints will require re-enrollment to Tanium MDM.

• Security Assertion Markup Language (SAML) 2.0 or OpenID Connect (OIDC) compliant identity provider

  The identity provider administrator must have access to manage user roles, user permissions, user mappings, and user attributes; configure applications; and assign users to applications. Refer to your identity provider documentation to understand the needed roles and permissions.

  For example, the Okta App Admin role provides the needed permissions: Manage Profile Editor, Manage Profile Mappings, View applications or application instances, Add and configure applications, Assign user access to applications, and Create and modify an OIDC App.

Host and network security requirements

Specific ports and processes are needed to run Maintenance.

Ports

The following ports are required for Maintenance communication.

Source	Destination	Port	Protocol	Purpose
Tanium Module Server and mobile devices	Tanium MDM Cloud	443	TCP	Allows communication with Tanium MDM Cloud
Mobile devices	Tanium MDM Cloud	80	HTTP SCEP	Allows communication with Tanium MDM Cloud to retrieve device certificates during device enrollment

Configure firewall policies to open ports for Tanium traffic with TCP-based rules instead of application identity-based rules. For example, on a Palo Alto Networks firewall, configure the rules with service objects or service groups instead of application objects or application groups.

For Tanium Cloud ports, see Tanium Cloud Deployment Guide: Host and network security requirements.

Security exclusions

Maintenance requires no specific security exclusions. For a list of all security exclusions to define across Tanium, see Tanium Core Platform Deployment Reference Guide: Host system security exclusions.

User role requirements

The following tables list the role permissions required to use Maintenance. To review a summary of the predefined roles, see Set up Maintenance users.

For more information about role permissions and associated content sets, see Tanium Console User Guide: Managing RBAC.

Maintenance user role permissions

Permission	MDM Administrator2	MDM Operator2	MDM Read Only User2	MDM Service Account1, 2, 3
Maintenance Required to view the Maintenance workbench.	SHOW	SHOW	SHOW
MDM Abm Create, delete, assign and update Apple Business Manager-based profiles. Create and delete tokens.	READ WRITE5	READ WRITE5	READ
MDM Account Info Allows the MDM service account to request rotation of API credentials that allow the Tanium Module Server and Maintenance service to communicate with MDM Cloud. This request is made automatically in configurable intervals.	READ WRITE	READ WRITE	READ
MDM API Required to make API calls.	EXECUTE	EXECUTE	EXECUTE
MDM Apns Required to upload and install new Apple Push Notification Service certificate in the Maintenance service View the current certificate configuration. EXECUTE allows generation of a certificate signing request that is used to request a new MDM Push Certificate from Apple.	READ WRITE EXECUTE	READ WRITE EXECUTE	READ
MDM Config Required to access settings for the Maintenance service, such as how often synchronization jobs run and how often credentials are rotated.	READ WRITE	READ WRITE
MDM Device Required for Read access to device information.	UNENROLL READ	UNENROLL READ	UNENROLL READ
MDM Device Lock Required to remotely lock enrolled devices.	EXECUTE	EXECUTE
MDM Device Password Reset Required to remotely reset device passcodes on enrolled devices.	EXECUTE	EXECUTE
MDM Device Wipe Required to remotely wipe data from enrolled devices.	EXECUTE	EXECUTE
MDM Enforce Dcp Command Required to view the status of a DCP command.	READ	READ
MDM Groups Required to create and manage device groups.	READ WRITE DELETE	READ WRITE DELETE	READ
MDM Idp Required to configure identity providers.	READ WRITE	READ WRITE	READ
MDM Initial Applications Required to configure and view initial applications.	READ WRITE	READ WRITE	READ
MDM Onboard Required to create a tenant in Tanium MDM Cloud.	READ WRITE EXECUTE	READ WRITE EXECUTE	READ READ
MDM Retry Profile Required to manually install enrollment profiles on devices if automatic installation has failed.	INSTALLATION	INSTALLATION
MDM Rdb Integration Service Account Internal use only				EXECUTE
MDM Secrets Integration Service Account Internal use only				EXECUTE
MDM Sync Job Basic permission to access the MDM solution.	READ WRITE EXECUTE	READ WRITE EXECUTE	READ
MDM Tanium Integration Service Account Internal use only				EXECUTE
MDM Tcm Integration Service Account Internal use only				EXECUTE
MDM TDS Integration Service Account Internal use only				EXECUTE
MDM TDS Integration User Internal. Allows the Maintenance service account to make entries into Tanium Data Service for devices not managed by Tanium.	ACCOUNT	ACCOUNT	ACCOUNT
1 This role provides module permissions for Tanium Interact. You can view which Interact permissions are granted to this role in the Tanium Console. For more information, see Tanium Interact User Guide: Tanium Data Service permissions. 2 Grants access to content in the Maintenance content set. 3 This role provides permissions for RDB.

Provided Maintenance platform content permissions

Permission	MDM Administrator1	MDM Operator	MDM Read Only User1	MDM Service Account
Filter Group				READ
Plugin	READ EXECUTE	READ EXECUTE	READ EXECUTE	READ EXECUTE READ EXECUTE
Saved Question				READ
Sensor	READ	READ	READ	READ READ
To view which content set permissions are granted to a role, see Tanium Console User Guide: View effective role permissions. 1 This role provides content set permissions for Tanium Trends. You can view which Trends content sets are granted to this role in the Tanium Console. For more information, see Tanium Trends User Guide: User role requirements.

Device information collection

Maintenance uses the following sensors to collect information about the devices enrolled with Maintenance. The information that is collected enables identification and auditing of devices, and enables Tanium to target device configuration profiles to devices or groups of devices.

• MDM - Device ID

• MDM - Enrollment Status
• MDM - Last Check In Date
• MDM - User ID
• MDM - Enrollment Email
• Installed Applications
• Computer Name
• MDM - Product Info
• MDM - UDID
• MDM - Awaiting Configuration
• MDM - Operating System version
• MDM - Model name
• MDM - Model
• MDM - Available Device Capacity
• MDM - Device capacity
• MDM - Is Supervised
• MDM - Is Activation Lock Enabled
• MDM - OS Update Settings
• MDM - Device Config Profile Status
• MDM - Device Platform
• MDM - Last Seen Epoch Milliseconds

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