Installing Interact

Tanium as a Service automatically handles module installations and upgrades.

In Tanium Core Platform 7.4.2.2063 or later, use the Tanium Solutions page to install Interact 2.1 or later and choose automatic or manual configuration:

In Tanium Core Platform versions earlier than 7.4.2.2063, the Tanium Server automatically imports the Tanium Interact workbench and Interact content set after you install the server and log into the Tanium Console for the first time.

Before you begin

  • You must have the Administrator reserved role to import or uninstall solution modules, including Interact.
  • Read the Interact Release Notes.

Import and configure Interact with default settings

When you import Interact with automatic configuration, the Interact service account is set to the account that you used to import the module.

To import Interact with automatic configuration, be sure to select the Apply Tanium recommended configurations check box while performing the steps in Tanium Console User Guide: Manage Tanium modules. After the import, verify that the correct version is installed: see Verify the Interact version.

Import and configure Interact with custom settings

To import Interact without automatically configuring the Interact service account, be sure to deselect the Apply Tanium recommended configurations check box while performing the steps in Tanium Console User Guide: Manage Tanium modules. After the import, verify that the correct version is installed (see Verify the Interact version) and perform the steps under Configure the service account.

Configure the service account

Interact 2.1 or later uses a service account, which is a user that periodically collects results for specific sensors so that you can see those results for endpoints that are offline when you issue questions (see Tanium Console User Guide: Manage sensor results collection). By default, this account is the one that you used to perform the task Import and configure Interact with default settings, but you can modify the account anytime. The account has the following requirements:

  • Administrator reserved role or Data Collection Service Account role
  • Computer management group permissions that are unrestricted or set to All Computers.
  • Import Signed Content (micro admin) permission
  • Password is set to never expire

To configure the service account:

  1. From the Main menu, click Modules > Interact to open the Interact Overview page.
  2. Click Settings and open the Service Account tab.
  3. Click Edit, update the service account settings, and click Save.

For more information about Interact permissions, see User role requirements.

Manage dependencies for Tanium solutions

When you start the Interact workbench for the first time, the Tanium console ensures that all of the required dependencies for Interact are installed at the required version. You must install all required Tanium dependencies before the Interact workbench can load. A banner appears if one or more Tanium dependencies are not installed in the environment. The Tanium Console lists the required Tanium dependencies and the required versions.

  1. From the Main menu, go to Administration > Configuration > Solutions.
  2. Select the required solutions, click Import Selected, and then click Begin Import. When the import is complete, you are returned to the Tanium Solutions page.
  3. From the Main menu, go to Modules > Interact to open the Interact Overview page after you import all of the required Tanium dependencies.

Upgrade Interact

For the steps to upgrade Interact, see Tanium Console User Guide: Manage Tanium modules. After the upgrade, verify that the correct version is installed: see Verify the Interact version.

Verify the Interact version

After you import or upgrade Interact, verify that the correct version is installed:

  1. Refresh your browser.
  2. From the Main menu, go to Modules > Interact to open the Interact Overview page.
  3. To display version information, click Info Info.