Perform regular maintenance tasks to ensure that Impact successfully performs scheduled activities on all the targeted endpoints and does not overuse endpoint or network resources. If Impact is not performing as expected, you might need to troubleshoot issues or change settings. See Troubleshooting Impact for related procedures.
Perform monthly maintenance
- From the Main menu, go to Modules > Trends > Boards.
- Click the Impact board and review the Impact Coverage Status panel for endpoints with the following status:
- Needs Attention: Python tools that are required for Impact sensors are not installed.
- Unsupported: Impact does not support the operating system.
Get Computer Name and Operating System and IP Address and Impact - Coverage Status equals Needs Attention from all machines with Impact - Coverage Status equals Needs Attention
Get Computer Name and Operating System and IP Address and Impact - Coverage Status equals Unsupported from all machines with Impact - Coverage Status equals Unsupported
Monitor and troubleshoot Impact Coverage
The following table lists contributing factors into why the Impact coverage metric might report endpoints as Needs Attention or Unsupported, and corrective actions you can make.
|Contributing factor||Corrective action|
|Domain is not configured properly||
|Python tools are not installed||
Last updated: 2/9/2023 3:51 PM | Feedback