Installing Tanium Connect

You can install Connect from the Tanium Solutions page.

Before you begin

Install Tanium Connect

Import Connect from the Tanium Solutions page.

  1. From the Main menu, click Tanium Solutions.

  2. Under Tanium Connect, click Import Version.

    Tanium Connect is a licensed solution. If Tanium Connect is not on the Tanium Solutions page, contact your Technical Account Manager.

  3. In the Content Import Preview window, you can expand the package to review the Tanium content that is being installed. Click Proceed with Import.

  4. After the installation process completes, refresh your browser.
  5. From the Main menu, click Connect. The Connect home page is displayed.

Set the service account

For recurring maintenance activities, specify a Tanium user with the Connect Service Account role. Specifying these credentials is a one-time configuration. No other credentials need to be added.

  1. From the Connect Home page, click Settings .
  2. In the Service Account tab, enter the Tanium credentials and click Save.

Configure settings

You can optionally configure the following settings for Connect:

Connection Run Log Expiration

Number of days before connection run logs are removed

Connect Service Log Level

Log level for the Connect service logs

Default Workbench Timezone

Time zone that is used by default by the Connect workbench

Allow Connections to Internal IPs

Allow anyone to run connections to IP addresses on an internal network. For more information, see Test connections.

Multiple Processes

Allow connections to run simultaneously. For more information, see Test connections.

Memory Ceiling

Maximum memory for the node process to run connections, specified in GB.

Upgrade Connect

Before you upgrade Connect, you must back up your <Tanium Module Server>\services\connect-files\config\connect.db file in case you need to revert to a previous version of Connect. The support package is the easiest way to obtain a backup of the Connect database. For more information, see Collect logs.

  1. From the Main menu, click Tanium Solutions.
  2. In the Connect section, click Upgrade to <version>.
  3. Verify the list of API requests and click Proceed with Import.
  4. To confirm the upgrade, return to the Tanium Solutions page and check the Installed: X.X.X.XX version for Connect. If the new version is not displayed, try refreshing the Tanium Solutions page.

If you are upgrading from a version prior to Connect 4.12, you must Set the service account immediately after you upgrade. Verify that any previously created connections are still working correctly.

Troubleshoot problems

If you experience problems with installing Connect, see Troubleshooting.