Monitoring client health

Review health information about deployed clients.

View a summary of client health information

From the Client Management menu, go to Client Health.

The Deployment tab displays a summary of client deployment information, such as client versions, health check failures, operating systems, installed client extensions, and Python runtime versions.

The Settings tab displays a summary of client settings, such as log verbosity level, server name, server port, and various component information. This overview can help identify settings that have been changed from defaults.

On either tab, you can select a Computer Group to filter the summary information.

To further investigate a data set using the associated question results, click View question results in Interact . For more information about working with question results, see Tanium Interact User Guide: Managing question results.

View detailed client health information for an endpoint

You can directly connect to a Windows, Linux, or macOS endpoint to view more detailed client health information.

From the Client Management menu, go to Client Health.
In the Direct Connect search box, enter all or part of an IP address or a computer name.

Matching results are displayed after the search completes.
From the search results, click the computer name to connect to the endpoint.

If the connection to the endpoint times out, click Reconnect to reestablish the connection.

View detailed status information

Click the Status tab to view detailed client status information about the connected endpoint, such as the computer ID, the first and last client installation time stamps, the installed client version, client and peer address information, and client extension information, including any health check failures.

View detailed client settings information

Click the Configuration tab to view detailed information about client settings for the connected endpoint, such as log verbosity level, server name, server port, and various settings for client extensions.

View logs from the connected client

To view logs from the connected client, click the Logs tab, and select a log to view.

To download the currently selected log, click Download.

For information about reviewing logs for troubleshooting, see Tanium Client User Guide: Troubleshooting.

View action logs from the connected client

To view action logs from the connected client, click the Actions tab, and select a previously run action for which you want to view the log.

To download the currently selected log, click Download.

For information about reviewing action logs for troubleshooting, see Tanium Client User Guide: Action_logs.

Collect troubleshooting information from endpoints

You can collect a bundle of logs and other artifacts from a connected endpoint to help resolve issues.

Click the Gather tab. To filter the available logs and artifacts, click a button in the Domain section.
Click Gather from Endpoint.

The selected logs and artifacts are gathered from the endpoint. The package appears in the Must Gathers section, named with its time stamp.
When Finished appears in the Run State column, select the package and click Download to download a ZIP file that contains the troubleshooting information.

Disconnect and return to summary information

To disconnect from the endpoint and return to the client health summary, click Disconnect.