Reference: ServiceNow mappings

The following table describes how Asset attributes are mapped to ServiceNow attributes. The attributes are available on all Tanium Client supported operating systems, unless otherwise indicated.

Category ServiceNow Attribute Asset Attribute Comments
Computer Computer Name Computer Name Filter-normalized
Serial Number Asset Computer Serial Number  
Operating System Asset Operating System  
OS Version Asset OS Version  
OS Service Pack Asset Service Pack Not available on macOS, Linux, and Solaris
Manufacturer Asset Manufacturer Not available on Solaris and AIX. Lookup to core_company
Model Asset Model Lookup to cmdb_model
OS Domain Asset Domain Name Filter-normalized
DNS Domain Asset Domain Name  
RAM Asset RAM Normalized
Virtual Asset Is Virtual  
IP Address Tanium Client IP Address  
CPU Name Asset CPU  
CPU Manufacturer Asset CPU Manufacturer Not available on AIX
CPU Speed Asset CPU Normalized
CPU Count Asset CPU  
CPU Core Count Asset CPU  
CPU Type Asset CPU  
Storage Device Name Asset Physical Disk  
Device ID Asset Physical Disk  
Serial Number Asset Physical Disk  
Manufacturer Asset Physical Disk Lookup to core_company
Model ID Asset Physical Disk Lookup to cmdb_model
Storage Type Asset Logical Disk Filter-convert to ServiceNow values
Device Interface Asset Logical Disk Filter-convert to ServiceNow values
Size Asset Logical Disk Normalized
File System Name Asset Logical Disk Not available on Solaris and AIX
Mount Point Asset Logical Disk Not available on Solaris and AIX
Label Asset Logical Disk Not available on Solaris and AIX
Size Asset Logical Disk Not available on Solaris and AIX. Normalized.
Free Space Asset Logical Disk Not available on Solaris and AIX. Normalized.
Media Type Asset Logical Disk Not available on Solaris and AIX. Convert to ServiceNow values.
File System Asset Logical Disk Not available on Solaris and AIX. Convert to ServiceNow values.
Network Adapter Name Asset Network Adapter  
IP Address Asset Network Adapter  
Netmask Asset Network Adapter  
MAC Address Asset Network Adapter  
MAC Manufacturer Asset Network Adapter Lookup to core_company
DHCP Enabled Asset Network Adapter  
Software Package Name Asset Installed Applications  
Version Asset Installed Applications  
Manufacturer Asset Installed Applications Lookup to core_company
ServiceNow Software Identifier (Key) Asset Installed Applications Filter-convert to ServiceNow values. This is not the license key and is only used by ServiceNow.