Exporting asset data
You can configure Asset to export data to external destinations, such as ServiceNow CMDB.
You can copy data from an asset report table to the clipboard and paste the data in an application that can interpret a CSV file, such as a database. Select the rows that you want to copy and click Copy to Clipboard . You can then paste the information about the rows you selected.
Before you begin
- You must be using ServiceNow Jakarta release or later.
- You must have access to both a test and production instance of your ServiceNow Enterprise CMDB.
- You must have a service account for ServiceNow that has elevated privileges.
Test the data export against a copy of your ServiceNow instance before you configure Tanium Asset to export all data to your production instance of ServiceNow. You might need to add one or more identification rules to achieve consistent and expected results.
Prepare ServiceNow to receive Tanium data
- On the CI Class Manager page in ServiceNow, configure Tanium as a Discovery Source. From your ServiceNow Enterprise CMDB.
Open the CI Class Manager page and edit the Discovery Source.
- In the filter navigator, type class and click CI Class Manager.
- In the Columns tab of the Configuration Item table, click Discovery Source.
- In the Discovery source dictionary entry, scroll down to the Choices tab. See if Tanium is in the list of entries. If Tanium is already listed, no further action is required.
- If Tanium is not in the list, click New. In the Label and Value fields, enter Tanium.
- (Optional) Set the identification rule that ServiceNow uses to recognize items. Adding identification rules is required if any endpoints in your environment have duplicate serial numbers or computer names.
- From the CI Class Manager Class Hierarchy, click Hardware > Computer. Click CI Identifiers, then the Identification tab.
- To add a configuration item to the Computer item, click New. Name the rule Computer Rule. Click Submit.
- Add identifier entries. Expand the Computer Rule configuration item that you created. In the Identifier Entries section, click New.
- Open the Criterion attributes. Select Name and Serial number. These selections specify the attributes to match with Tanium data. Click Submit.
To enable data to be exported to the ServiceNow CMDB, enter your ServiceNow Host URL and credentials in the Asset workbench.
- From the Asset menu, click Inventory Management > Destinations.
- Click New Destination.
- Edit the settings, including the ServiceNow Host URL and credentials, log level, and the schedule at which you want the export to occur.
The log level affects the logging in the job/date_time_job#_servicenow_config#.log files. If you enable Trace level logging on your ServiceNow configuration, numbered subdirectories, for example job/65, are created that contain all of the POST and GET requests for that job.
For more information about Cron, see Reference: Cron syntax.
You can run an export to ServiceNow CMDB outside of the configured schedule. From the Asset Menu, click Inventory Management > Schedules. Under your ServiceNow destination in the Asset Export Destinations section, click Run Now.
Check data in ServiceNow
After the Status in the schedule says complete, you can check for the data in ServiceNow CMDB.
- Log in to your ServiceNow Enterprise CMDB.
- Search for an asset attribute, such as computer.
- Check the data that got imported into the table.
To export data from Asset to Connect destinations such as Email, File, HTTP, Socket Receiver, Splunk, and SQL Server, create a connection. For the connection source, choose Asset Report. You can select any of the predefined reports as the connection source. For more information about creating connections, see Tanium Connect Users Guide.
Last updated: 3/7/2018 1:02 PM | Feedback