Reference: Advanced Maintenance menu
Consult with your TAM before you use advanced options.
Install a firmware update
When you Run the Health Check, you might see messages alerting you to perform a firmware update.
Boot Check : Pass (EFI Boot)
Active partition: pass (VolGroup1-root)
>>> Hardware health (will take 1-12 seconds <<<
hardware type: pass (TA-220)
RAID controller RAID.Integrated.1-1 Security Key: pass
disk encryption: pass
>>> TanOS <<<
BIOS Version: pass (TA-220: 1.6.11)
PERC Version: fail (TA-220: 50.0.1-0537, expected 50.5.0-1750) <----------
iDRAC Version: fail (TA-220: 3.15.17.15, expected 3.21.26.22) <----------
Database Backup: pass (not applicable)
Local sync: pass
>>> Tanium Application file Permissions <<<
executed checks: 48
failed checks: 4
newhealth status setting: warning
You can use the Advanced Maintenance menu to stage and apply BIOS firmware updates, iDRAC firmware updates, PERC firmware updates, and NIC firmware updates. You must update the BIOS firmware, if applicable, before you can update the iDRAC or PERC firmware.
Updating a firmware update is a major task. The process can take from 10-30 minutes, depending on model. Let the firmware update complete before attempting any other tasks with the appliance. Do NOT manually power off or reboot the appliance.
- Log into the TanOS console as a user with the tanadmin role.
The TanOS console displays the tanadmin menu. 
View screen
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>>> tanadmin menu <<<
1: Tanium Installation Menu
2: Tanium Operations Menu
3: Tanium Support Menu
4: Status Menu
A: Appliance Configuration Menu
B: Appliance Maintenance Menu
C: User Administration Menu
P: Password change (current user)
Q: View End User License Agreement (EULA)
F: Flexible Menu Search
@: About this Appliance
H: Help
Z: Log out
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- Enter B to go to the Appliance Maintenance menu. View screen
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>>> Appliance Maintenance <<<
1: Backup
2: Alerting
3: Upgrade TanOS
5: Activation Keys
A: Clean directories
B: Reboot/Shutdown
C: Maintenance mode
X: Advanced Maintenance
H: Help
R: Return to previous menu
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- Enter X to go to the Advanced Maintenance menu. View screen
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>>> Appliance Maintenance -> Advanced Menu <<<
Attention: The options in this menu can affect performance/stability
Please consult your TAM before utilizing the below options.
1: Install Firmware Updates
2: Reset (Factory/Software)
3: Re-Apply ACLs
4: View TanOS Upgrade Logfile
5: View TanOS Partition Sync Logfile
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter 1 to go to the Firmware Update menu. View screen
You must update the BIOS firmware, if applicable, before you can update the iDRAC, PERC, or NIC firmware.
>>> Appliance Maintenance -> Advanced Menu -> Firmware Update <<<
Firmware Type Current Version Target Version Status
==================== =============== ============== ==============
BIOS 1.4.5 2.4.8 Ready to Apply
iDRAC 3.21.21.21 3.36.36.36 Waiting for BIOS
PERC 50.3.0-1022 50.9.3 Waiting for BIOS
NIC: Intel Fiber 18.8.9 19.0.12 Waiting for BIOS
NIC: Broadcom Copper 20.8.4 21.40.21 Waiting for BIOS
This system requires a BIOS update, which must be completed before beginning
any other firmware updates. Note that BIOS updates require two steps:
1. Stage the update to be applied (fast)
2. Reboot and apply the BIOS update (slow)
The system will be unavailable during the second step. To monitor progress,
please connect to the iDRAC remote console.
Please DO NOT reboot/power cycle/disconnect during this time.
After the BIOS update completes, please return to this menu to review the
firmware update status.
Would you like to continue upgrading BIOS firmware? [Yes|No]:
- Follow the prompts to update the BIOS firmware. The appliance reboots to apply the update. View screen
>>> Appliance Maintenance -> Advanced Menu -> Firmware Update <<<
Firmware Type Current Version Target Version Status
==================== =============== ============== ==============
BIOS 1.4.5 2.4.8 Ready to Apply
iDRAC 3.21.21.21 3.36.36.36 Waiting for BIOS
PERC 50.3.0-1022 50.9.3 Waiting for BIOS
NIC: Intel Fiber 18.8.9 19.0.12 Waiting for BIOS
NIC: Broadcom Copper 20.8.4 21.40.21 Waiting for BIOS
This system requires a BIOS update, which must be completed before beginning
any other firmware updates. Note that BIOS updates require two steps:
1. Stage the update to be applied (fast)
2. Reboot and apply the BIOS update (slow)
The system will be unavailable during the second step. To monitor progress,
please connect to the iDRAC remote console.
Please DO NOT reboot/power cycle/disconnect during this time.
After the BIOS update completes, please return to this menu to review the
firmware update status.
Would you like to continue upgrading BIOS firmware? [Yes|No]: yes
Verifying BIOS update file...
Update file is valid, beginning BIOS update...
Collecting inventory...
Running validation...
Taurus BIOS
The version of this Update Package is newer than the currently installed
version.
Software application name: BIOS
Package version: 2.4.8
Installed version: 1.4.5
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS
IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
.......................................................
The system should be restarted for the update to take effect.
BIOS has been staged for upgrade. Rebooting to apply...
- Return to the Firmware Update menu (B-X-1). View screen
>>> Appliance Maintenance -> Advanced Menu -> Firmware Update <<<
Firmware Type Current Version Target Version Status
==================== =============== ============== ==============
BIOS 2.4.8 2.4.8 Done
iDRAC 3.21.21.21 3.36.36.36 Waiting for BIOS
PERC 50.3.0-1022 50.9.3 Waiting for BIOS
NIC: Intel Fiber 18.8.9 19.0.12 Waiting for BIOS
NIC: Broadcom Copper 20.8.4 21.40.21 Waiting for BIOS
Note that the system may need to reboot to apply changes. In general iDRAC
does not require reboot, PERC does require reboot. If any selected firmware
upgrade requires a reboot, the system will reboot immediately after all
firmwares have been staged or applied.
Proceed with 'iDRAC' update? [Yes|No]: yes
- Follow the prompts to update the iDRAC, PERC, and NIC firmware. View screen
>>> Appliance Maintenance -> Advanced Menu -> Firmware Update <<<
Firmware Type Current Version Target Version Status
==================== =============== ============== ==============
BIOS 2.4.8 2.4.8 Done
iDRAC 3.21.21.21 3.36.36.36 Waiting for BIOS
PERC 50.3.0-1022 50.9.3 Waiting for BIOS
NIC: Intel Fiber 18.8.9 19.0.12 Waiting for BIOS
NIC: Broadcom Copper 20.8.4 21.40.21 Waiting for BIOS
Note that the system may need to reboot to apply changes. In general iDRAC
does not require reboot, PERC does require reboot. If any selected firmware
upgrade requires a reboot, the system will reboot immediately after all
firmwares have been staged or applied.
Proceed with 'iDRAC' update? [Yes|No]: yes
Verifying iDRAC update file...
Update file is valid, beginning iDRAC update...
Perform a TanOS reset (software/factory)
The Appliance Maintenance > Reset menu has two options:
- Perform a software reset to erase the Tanium application software and data.
- Perform a factory reset only if you want to erase the Tanium application software and data, as well as the appliance configuration.
- Log into the TanOS console as a user with the tanadmin role.
The TanOS console displays the tanadmin menu. View screen
------------------------------------------------------
>>> tanadmin menu <<<
1: Tanium Installation Menu
2: Tanium Operations Menu
3: Tanium Support Menu
4: Status Menu
A: Appliance Configuration Menu
B: Appliance Maintenance Menu
C: User Administration Menu
P: Password change (current user)
Q: View End User License Agreement (EULA)
F: Flexible Menu Search
@: About this Appliance
H: Help
Z: Log out
------------------------------------------------------
- Enter B to go to the Appliance Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance <<<
1: Backup
2: Alerting
3: Upgrade TanOS
5: Activation Keys
A: Clean directories
B: Reboot/Shutdown
C: Maintenance mode
X: Advanced Maintenance
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter X to go to the Advanced Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance -> Advanced Menu <<<
Attention: The options in this menu can affect performance/stability
Please consult your TAM before utilizing the below options.
1: Install Firmware Updates
2: Reset (Factory/Software)
3: Re-Apply ACLs
4: View TanOS Upgrade Logfile
5: View TanOS Partition Sync Logfile
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter 2 to display the Reset menu. View screen
------------------------------------------------------
>>> Appliance Maintenance -> Reset <<<
1: Software reset (remove all Tanium application software)
2: Factory reset (remove software and configurations)
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter 1 to perform a software reset or 2 to perform a factory reset.
- Follow the prompts to initiate the reset. View screen
------------------------------------------------------
>>> Appliance Maintenance -> Reset -> Software <<<
Removing Tanium Software from this appliance
The appliance will be rebooted after the removal
Would you like to continue with the software reset? [Yes|No]: yes
Starting removal of software
Removing installed software
Working on Module Server and Modules...
Removed Tanium Module Server
Working on Tanium Server...
Removed Tanium Server
Removed database configuration
Finished removing software
Finished reset of software!
Rebooting appliance
Re-install ACLs
If you experience issues copying to or from the tancopy /incoming or /outgoing directories, you can use this menu to reapply the access control lists (ACL) for those directories.
- Log into the TanOS console as a user with the tanadmin role.
The TanOS console displays the tanadmin menu. View screen
------------------------------------------------------
>>> tanadmin menu <<<
1: Tanium Installation Menu
2: Tanium Operations Menu
3: Tanium Support Menu
4: Status Menu
A: Appliance Configuration Menu
B: Appliance Maintenance Menu
C: User Administration Menu
P: Password change (current user)
Q: View End User License Agreement (EULA)
F: Flexible Menu Search
@: About this Appliance
H: Help
Z: Log out
------------------------------------------------------
- Enter B to go to the Appliance Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance <<<
1: Backup
2: Alerting
3: Upgrade TanOS
5: Activation Keys
A: Clean directories
B: Reboot/Shutdown
C: Maintenance mode
X: Advanced Maintenance
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter X to go to the Advanced Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance -> Advanced Menu <<<
Attention: The options in this menu can affect performance/stability
Please consult your TAM before utilizing the below options.
1: Install Firmware Updates
2: Reset (Factory/Software)
3: Re-Apply ACLs
4: View TanOS Upgrade Logfile
5: View TanOS Partition Sync Logfile
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter 3 to reapply the ACLs.
View the TanOS upgrade log
- Log into the TanOS console as a user with the tanadmin role.
The TanOS console displays the tanadmin menu. View screen
------------------------------------------------------
>>> tanadmin menu <<<
1: Tanium Installation Menu
2: Tanium Operations Menu
3: Tanium Support Menu
4: Status Menu
A: Appliance Configuration Menu
B: Appliance Maintenance Menu
C: User Administration Menu
P: Password change (current user)
Q: View End User License Agreement (EULA)
F: Flexible Menu Search
@: About this Appliance
H: Help
Z: Log out
------------------------------------------------------
- Enter B to go to the Appliance Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance <<<
1: Backup
2: Alerting
3: Upgrade TanOS
5: Activation Keys
A: Clean directories
B: Reboot/Shutdown
C: Maintenance mode
X: Advanced Maintenance
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter X to go to the Advanced Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance -> Advanced Menu <<<
Attention: The options in this menu can affect performance/stability
Please consult your TAM before utilizing the below options.
1: Install Firmware Updates
2: Reset (Factory/Software)
3: Re-Apply ACLs
4: View TanOS Upgrade Logfile
5: View TanOS Partition Sync Logfile
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter 4 to view the TanOS upgrade log file.
View the TanOS partition sync log
- Log into the TanOS console as a user with the tanadmin role.
The TanOS console displays the tanadmin menu. View screen
------------------------------------------------------
>>> tanadmin menu <<<
1: Tanium Installation Menu
2: Tanium Operations Menu
3: Tanium Support Menu
4: Status Menu
A: Appliance Configuration Menu
B: Appliance Maintenance Menu
C: User Administration Menu
P: Password change (current user)
Q: View End User License Agreement (EULA)
F: Flexible Menu Search
@: About this Appliance
H: Help
Z: Log out
------------------------------------------------------
- Enter B to go to the Appliance Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance <<<
1: Backup
2: Alerting
3: Upgrade TanOS
5: Activation Keys
A: Clean directories
B: Reboot/Shutdown
C: Maintenance mode
X: Advanced Maintenance
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter X to go to the Advanced Maintenance menu. View screen
------------------------------------------------------
>>> Appliance Maintenance -> Advanced Menu <<<
Attention: The options in this menu can affect performance/stability
Please consult your TAM before utilizing the below options.
1: Install Firmware Updates
2: Reset (Factory/Software)
3: Re-Apply ACLs
4: View TanOS Upgrade Logfile
5: View TanOS Partition Sync Logfile
H: Help
R: Return to previous menu
------------------------------------------------------
- Enter 5 to view the TanOS partition sync log file.
