Reference: Advanced Maintenance menu

Consult with Tanium Support before you use advanced options. For more information, see Contact Tanium Support.

Install a firmware update

When you Run the Health Check , you might see messages alerting you to perform a firmware update.

Use the Advanced Maintenance menu to stage and apply firmware updates. On a Tanium Physical Appliance, the updates include iDRAC firmware updates, PERC firmware updates, NIC firmware updates, and BIOS firmware updates.

Updating a firmware update is a major task. The process can take from 10-30 minutes, depending on model. Allow the firmware update to complete before attempting any other tasks with the appliance. Do NOT manually power off or reboot the appliance.

  1. Sign in to the TanOS console as a user with the tanadmin role.
  2. Enter B to go to the Appliance Maintenance menu. ClosedView screen
  3. Enter X to go to the Advanced Maintenance menu. ClosedView screen
  4. Enter 1 to go to the Firmware Update menu. ClosedView screen
  5. Follow the prompts to update the iDRAC, PERC, NIC, and BIOS firmware. ClosedView screen

Perform a TanOS reset

The Appliance Reset menu allows you to perform a software reset which erases the Tanium application software and data.

  1. Sign in to the TanOS console as a user with the tanadmin role.
  2. Enter B to go to the Appliance Maintenance menu. ClosedView screen
  3. Enter X to go to the Advanced Maintenance menu. ClosedView screen
  4. Enter 2 to go to the Reset menu. ClosedView screen
  5. Enter 1 to perform a software reset.
  6. Follow the prompts to initiate the reset. ClosedView screen

Re-install ACLs

If you experience issues copying to or from the tancopy /incoming or /outgoing directories, you can use this menu to reapply the access control lists (ACL) for those directories.

  1. Sign in to the TanOS console as a user with the tanadmin role.
  2. Enter B to go to the Appliance Maintenance menu. ClosedView screen
  3. Enter X to go to the Advanced Maintenance menu. ClosedView screen
  4. Enter 3 to reapply the ACLs.

View the TanOS partition sync log

This menu only appears if the Appliance contains an active partition and an inactive partition. This menu is not available on Tanium Cloud Appliances.

  1. Sign in to the TanOS console as a user with the tanadmin role.
  2. Enter B to go to the Appliance Maintenance menu. ClosedView screen
  3. Enter X to go to the Advanced Maintenance menu. ClosedView screen
  4. Enter 5 to view the TanOS partition sync log file.