Reference: Advanced Maintenance menu

Consult with your technical account manager (TAM) before using advanced options.

Install a BIOS update

Updating the BIOS is a major taks. The process can take from 10-30 minutes, depending on model. Let the BIOS update complete before attempting any other tasks with the appliance. Do NOT manually power off or reboot the appliance.

1. Log into the TanOS console as the user tanadmin.

   The TanOS console displays the tanadmin menu.

2. Enter B to go to the Appliance Maintenance menu.
3. Enter X and follow the prompts to display the Advanced Maintenance menu.
4. Enter 1 and follow the prompts to perform the BIOS update.

Perform a software reset

The Appliance Maintenance > Reset menu has two options:

• Perform a software reset to erase the Tanium application software.
• Perform a factory reset only if you want to erase both the configuration and the installed software.

1. Log into the TanOS console as the user tanadmin.
2. Enter X and follow the prompts to go to the Advanced Maintenance menu.
3. Enter 2 to display the Reset menu.
4. Use the menu to perform a software reset or a factory reset.

Re-install ACLs

If you experience issues copying to or from the tancopy /incoming or /outgoing directories, you can use this menu to reapply the access control lists (ACL) for those directories.

1. Log into the TanOS console as the user tanadmin.
2. Enter B to display the Appliance Maintenance menu.
3. Enter X and follow the prompts to display the Advanced Maintenance menu.
4. Enter 3 and follow the prompts to reapply the ACLs.

 

View the TanOS upgrade log

1. Log into the TanOS console as the user tanadmin.
2. Enter B to display the Appliance Maintenance menu.
3. Enter X and follow the prompts to display the Advanced Maintenance menu.
4. Enter 4 to view the TanOS upgrade log file.

Last updated: 7/16/2018 12:44 PM | Feedback